AXS MOBILE ID FAQs

Getting Started

AXS Mobile ID is a digital ticketing system that allows you to enter an event with the AXS mobile app. 

How do I get into the arena?

  1. Download the AXS mobile app.
  2. Open the app and sign in using the email you used to purchase your tickets.
  3. Show the tickets in the app to the ticket taker to enter!

Your tickets will be scanned from your app! Bypass the Box Office and go straight to the entrance!

How do I transfer tickets?

  1. Open the AXS App
  2. Click the Transfer button next to the event
  3. Select the tickets to transfer and enter the recipient’s information
  4. On the review page, click the Transfer button

If the recipient has an AXS account, they’ll receive the tickets right away! Otherwise, they will need to create an AXS Account to claim the tickets and enter the event!

What happens if my AXS app doesn't work?

If you have any problems accessing the app or entering the arena, please visit the T-Mobile Arena Box Office for assistance!