In preparation for the moment that we could reopen our doors, the T-Mobile Arena team has worked with medical experts to develop a plan that allows us to welcome you back. We are committed to the health and safety of our employees and guests. Due to the heightened risk of COVID-19, we have spent a significant amount of time partnering with health experts and local health officials to think through every aspect of the attendee experience. Below, you will find information to prepare you for your visit to T-Mobile Arena.
As of June 1, 2021 masks are recommended for unvaccinated guests at T-Mobile Arena over the age of two.
NHL Approved Mask Types
Three-layer masks are recommended for unvaccinated guests at T-Mobile Arena, including while in your seat unless actively eating or drinking. Masks must fit snuggly against the sides of the face and fully cover from the nose to just under the chin. Guests under two years old will not be required to wear masks.
Strict No Bag Policy
NO BAGS OF ANY KIND will be permitted into T-Mobile Arena. This includes but is not limited to diaper bags, clutches, clear bags, purses, backpacks, fanny packs, etc. This is to help reduce touchpoints for all staff and guests. Guests who arrive at the venue with these items will be asked to return them to their car. There are no lockers available for bags or prohibited items.
MANDATORY HEALTH QUESTIONNAIRE
All visitors are required to answer COVID-19 screening-survey questions upon arrival to our venue. We will no longer require Health Pass by CLEAR for entry to events. We ask guests to stay at home if they have COVID-related symptoms or live with someone who has recently tested positive.
Venue entry will utilize physical distancing markers on the ground for line queuing. All tickets will be paperless to allow touchless scanning from mobile devices at entry points.
Handwashing & Enhanced Sanitation
Guests of our venue will find easy access to handwashing stations and hand sanitizer throughout T-Mobile Arena. Although our cleaning protocols have always been important, we have increased the amount of routine cleaning with a focus on high-touch surfaces and common areas using cleaning products that meet EPA guidelines.
CASHLESS TRANSACTIONS FOR FOOD, BEVERAGE & RETAIL
To limit touchpoints for transactions, T-Mobile Arena has transitioned to a fully cashless arena, ensuring contactless options for food, beverage and merchandise purchases. Credit card transactions only. Cash will not be accepted.
HVAC CONTROLS & AIR QUALITY
Rigorous measures have been taken to provide as much outside air circulation as we can throughout our venue with air filters that meet or exceed published standards.
EMPLOYEE SCREENING & TRAINING
Extensive employee protocols have been put in place including screening questions, employee temperature checks and training programs on health and safety protocols. Medical and security personnel on staff will be able to assist should a guest develop symptoms while visiting T-Mobile Arena.
INCIDENT RESPONSE PROTOCOLS
We are heavily focused on reducing the chance for the infection to spread at our venue. In the unfortunate event a guest or employee tests positive for the virus, we will activate protocols and leverage our trained staff to respond quickly so that exposed areas are thoroughly sanitized. T-Mobile Arena has medical and trained security personnel on staff to respond quickly in the event of an incident.